Terms and Conditions

Revised: 2 May 2020

Change Fitness reserves the right to change the following conditions at any time without notice. 

By signing up to any of our services you acknowledge:

 

Liability

(all services)

You are responsible for your own health and safety and your trainer/instructor is there to guide you to the best of their ability.

  • You will not hold any team member or member of Change Fitness responsible for any injuries or illnesses you may sustain while being a member.
  • If you have any illnesses or injuries you will ensure your trainer and/or coach is aware of these.
  • You understand that any images or video footage taking by a photographer, trainer and/or coach from Change Fitness may be used by Change Fitness for the purpose of advertising and marketing.

 

Financial

(services listed)

Walk & Run, Virtual Indoor Cycling, Virtual In-home Workout group memberships
  • All monthly subscription fees are deducted on the 1st day of each month in advance.
  • You agree that the monthly fee you pay in advance is non-refundable and allows you full member benefits until the last day of that month.
  • If you sign up on a free trial membership, when that trial ends you will be contacted to consider signing up to a paid membership. No fees will be charged unless you decide to sign up to a paid membership.
  • You understand that your initial payment will be deducted immediately from your credit or debit card upon signing up and this amount will be a prorated amount allowing you full membership to your selected group service until the final day of that month.
  • You understand that your monthly subscription payment will be automatically deducted from your credit or debit card on the 1st day of each month and allow you access to full membership benefits until the final day of that same month.
  • You understand that your initial payment and any payments made are non-refundable.
  • You understand that all group training sessions are opportunities for you to train and if I miss any of these sessions for any reason your membership fees are non-refundable.
  • You understand that if Change Fitness deems it to be unsafe for any reason we hold the right to cancel any group sessions which are also non-refundable.
  • If payments are declined for any reason the payment will still be due and Change Fitness will endeavour to process the unpaid fees as soon as possible.
Endurance Sport Coaching, Personal Training
  • Payments are made directly to your coach or trainer.
  • You understand that it is at your coaches or trainers discretion to decide if service fees are due based on the service they provide.
Triathlon Squad
  • You understand that signing up means you are committing to the full years membership fees regardless of completion or attendance to the given sessions/opportunities. All fees are non-refundable.
  • Payments will be made directly via bank transfer as per agreement upon signing up.
  • You understand that all group sessions are opportunities for you to train/learn and if you miss any of these sessions for any reason your membership fees are non-refundable.
  • You understand that if Change Fitness deems it to be unsafe for any reason we hold the right to cancel any sessions which are also non-refundable.
  • You understand that you will uphold the payment agreement you make when signing up.

 

Membership Cancellation

(services listed)

Walk & Run, Virtual Indoor Cycling, Virtual In-home Workout group memberships
  • If you wish to cancel your subscription membership you must do so yourself through your personal account on the Change Fitness website. This is fully your responsibility to do so otherwise your membership will renew automatically.
Endurance Sport Coaching, Personal Training
  • If you wish to cancel this service you must discuss this with your Coach or Personal Trainer.
Triathlon Squad
  • If you wish to cancel your annual membership, please let us know. However the full fees for the whole year will still be due regardless of attendance or completion of the given years sessions/opportunities.

 

Timetable and workouts

(services listed)

Virtual Indoor Cycling and In-home Workouts memberships
  • membership and workouts run all year round.
  • upon signing up you understand that most workouts will be live but occasionally there will be a pre-recorded session posted up.

 

Walk & Run Group
  • membership runs all year round.
  • during a 2-week period over xmas/new year we will cease meeting up and you will be refunded your 2 week membership for 2020/21 this is from Monday 21 December to Sunday 3 January. Our sessions will resume as normal from Monday 4th January 2021. Please note fees will still be deducted 1st Dec 2020 and 1st Jan 2021 unless you cancel. 

 

Advice

  • If you have any medical concerns we highly recommend you seek advice from a medical professional.