Terms and Conditions

Revised: 15 June 2024

Change Fitness reserves the right to change the following conditions at any time without notice. 

By signing up to any of our services you acknowledge:

 

Liability

(all services)

You are responsible for your own health and safety and your trainer/instructor is there to guide you to the best of their ability.

  • You will not hold any team member or member of Change Fitness responsible for any injuries or illnesses you may sustain while being a member.
  • If you have any illnesses or injuries you will ensure your trainer and/or coach is aware of these.
  • You understand that any images or video footage taking by a photographer, trainer and/or coach from Change Fitness may be used by Change Fitness for the purpose of advertising and marketing.

 

Financial

(services listed)

Run Group Lower Hutt, Virtual Indoor Cycling Online
  • All monthly subscription fees are deducted on the 1st day of each month in advance.
  • You agree that the monthly fee you pay in advance is non-refundable and allows you full member benefits until the last day of that month.
  • If you sign up on a free trial membership, when that trial ends you will be contacted to consider signing up to a paid membership. No fees will be charged unless you decide to sign up to a paid membership.
  • You understand that your initial payment will be deducted immediately from your credit or debit card upon signing up and this amount will be a prorated amount allowing you full membership to your selected group service until the final day of that month.
  • You understand that your monthly subscription payment will be automatically deducted from your credit or debit card on the 1st day of each month and allow you access to full membership benefits until the final day of that same month.
  • You understand that your initial payment and any payments made are non-refundable.
  • You understand that all group training sessions are opportunities for you to train and if I miss any of these sessions for any reason your membership fees are non-refundable.
  • You understand that if Change Fitness deems it to be unsafe for any reason we hold the right to cancel any group sessions which are also non-refundable.
  • If payments are declined for any reason the payment will still be due and Change Fitness will endeavour to process the unpaid fees as soon as possible.
 
Running Coaching, Triathlon Coaching Online
  • Payments are made directly to your coach or trainer.
 
Personal Training lower Hutt
  • Payments are made directly to your trainer, 7 days notice required or full session fees are due.

 

Running Squad & Triathlon Squad Lower Hutt
  • You understand that signing up means you are committing to the full years membership fees regardless of completion or attendance to the given sessions/opportunities. All fees are non-refundable.
  • Payments will be made directly via bank transfer as per agreement upon signing up.
  • You understand that all group sessions are opportunities for you to train/learn and if you miss any of these sessions for any reason your membership fees are non-refundable.
  • You understand that if Change Fitness deems it to be unsafe for any reason we hold the right to cancel any sessions which are also non-refundable.
  • You understand that you will uphold the payment agreement you make when signing up.

 

Membership Cancellation

(services listed)

Run Group Lower Hutt, Virtual Indoor Cycling Online
  • If you wish to cancel your subscription membership you must do so yourself through your personal account on the Change Fitness website. This is fully your responsibility to do so otherwise your membership will renew automatically.
 
Running Coaching, Triathlon Coaching Online
  • If you wish to cancel this service a minimum 4 week notice period is required. During there 4 week notice period full fees are due.
 
Personal Training Lower Hutt
  • 7 days notice required to cancel Personal Training.

 

Running Squad & Triathlon Squad Lower Hutt
  • If you wish to cancel your annual membership, please let us know. However the full fees for the whole year will still be due regardless of attendance or completion of the given years sessions/opportunities.

 

Timetable and workouts

(services listed)

Running Squad & Triathlon Squad Lower Hutt
  • upon signing up you understand that Change Fitness will always do their best to deliver every planned session. However there is a chance for unforeseen circumstances sessions may be cancelled.

 

Run Group Lower Hutt

  • membership runs all year round except a short break over Christmas / New Years which is incorporated into the monthly fees.
  • during a period over Christmas / New Year we will cease meeting up and we will advise the date we will resume training sessions.

Virtual Indoor Cycling Online

  • workouts run in 4 week blocks with 1 week off in between throughout the year with a short break at Christmas / New Year which is incorporated into the monthly fees.
  • during a period over Christmas / New Year we will cease workouts and we will advise the date we will resume workouts.
  •  

Advice

  • If you have any health and/or medical concerns we highly recommend you seek advice from a medical professional.

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